Enabling the Public Sector with the Right Digital Talent

In a few days, the DigiGov Expo will once again open its doors at Excel, London (24–25 September), bringing together thousands of people who care deeply about the future of public services. It’s a chance to share ideas, learn from real-world examples, and explore how technology can help government become more efficient and citizen focused.

At Cactus, we’re looking forward to being part of those conversations. But while the event will showcase the latest tools and innovations, we know from experience that transformation isn’t just about technology—it’s about people and the outcome it can deliver.

The Right People Make Digital Government Work Better

Behind every new system, service, or platform in government is a team of dedicated professionals—turning initiatives into services that truly work for citizens. Whether it’s designing simpler online services, analysing data to improve decision-making, or strengthening cybersecurity, it’s the people behind the screens who make it happen.

We believe staffing isn’t just about filling vacancies—it’s about helping organisations find those individuals who bring the precise skills, values, and most importantly - passion to the job.

Closing the Skills Gap Together

We know how challenging it can be for government departments to find talent in areas like AI, data, cloud, and cybersecurity. Demand is high, but the skills gap is real—and that can put pressure on teams who are already working hard to deliver essential services.

That’s why collaboration matters. By connecting organisations with people who bring both technical expertise and a commitment to public service, we can strengthen the capacity of teams from day one. Building diverse teams is also key—because when the workforce reflects the communities it serves, public services become stronger, fairer, and more inclusive.

Connecting the Dots at DigiGov Expo

The themes of DigiGov Expo—digital transformation, AI, data, cloud, and cybersecurity—are challenges we see every day. They’re also areas where the right people make all the difference:

• Digital Transformation: Change doesn’t happen on its own. It takes people with vision and drive—leaders who can inspire and doers who can turn ideas into real improvements for citizens.
• AI & Data: These tools are powerful, but they only work if they’re handled with care. Skilled professionals make sure data is used responsibly and AI is applied in ways that are ethical, fair, and truly helpful.
• Cybersecurity: Protecting public services means protecting people’s trust. That’s why it takes dedicated experts who can keep systems safe and defend citizens’ information from growing threats.
• Cloud: The shift to cloud isn’t just about technology—it’s about creating services that are flexible, scalable, and built for the future. Success depends on people who understand how to manage migration, integration, and governance, while making sure everything runs smoothly and securely for citizens.

Technology is exciting, but without the right teams to deliver and maintain it, the impact will always fall short.

Looking Ahead

As technology evolves, so must the public sector workforce. Future success will depend on blending technical know-how with the values of public service, and on creating a culture of training, upskilling, and continuous learning.

At Cactus, we see staffing as more than filling roles—it’s about helping organisations shape adaptable, resilient teams that can keep delivering for citizens long into the future.

Let’s Talk at DigiGov Expo

We’re looking forward to the conversations at DigiGov Expo 2025. If you’re at Excel. London this September, come and see us at Stall ET5. We’d love to share ideas, hear about your challenges, and explore how we can support the teams driving digital government forward.

Because at the end of the day, technology can only take us so far—it’s people who make transformation real.