Unlocking Modernisation: Challenges for Criminal Justice Agencies

In the run-up to Modernising Criminal Justice 2024, we’ve asked our expert speakers to share their thoughts on the challenges to modernisation in the sector. Speakers were asked, "What do you perceive as the most significant challenges currently facing the criminal justice sector in its journey towards modernisation?"

Simi O’Neil, Head of Probation Inspection Programme, HM Inspectorate of Probation

The service is not an attractive place for recruiting people, pay is not competitive and many staff describe burn out and difficulty coping, There are many dedicated staff who want to do a good job, but the workforce is new and there are high levels of leaning and development that the service is not equipped to respond to. 

Rob Marsh, Probation Officer at HMPPS

The challenge currently is both one of resources and cultural change. The probation service has a wealth of well trained and capable staff desperate to deliver positive outcomes whilst battling well publicised resource challenges. The programme of training new probation officers should be commended, but it will take time and I think we now need to hear the voice of lived experience and employ those who have been through the system where they can add value. They are the experts in their journey and need to be listened to and their views taken seriously and respected. With regard to culture, we need to accept that professionals alone will not solve this issue, so seeking  innovative solutions to complex problems will ultimately be needed in the long term, for example consulting those with lived experience on new developments to test their relevance and application, which will in my view, finally provide the opportunity enable the sector to be fit for purpose.

Join us for Modernising Criminal Justice 2024 on the 6th of June at the QEII Conference Centre in London, to hear further discussions on the future of probation alongside other key topics and the latest technological advances in the field.