Traditionally, HMCTS services have been supported by high-volume, paper-based processes which result in inefficiencies and frequent delays for court services, legal representatives and citizens in the justice process.
As a trusted partner to HM Government, Kainos took responsibility as a digital delivery partner to modernise the service, for the needs of those who use them.
The service had an immediate impact with a 95% drop in the number of digital divorce applications returned because of mistakes, and a 57% reduction in time taken to complete, when compared with paper forms.
Take a look at their recent presentation as part of the Modernising Criminal Justice virtual summit to discover how they achieved this brilliant success and what went on behind the scenes.
| Alison Coote Product Leader Kainos |
Leeanne Wheeler Family Jurisdiction Lead HM Courts & Tribunals Service (HMCTS) |
Andrew Poolton Delivery Manager Kainos |
Kainos provides digital technology services and platforms for organisations across the globe. We’ve been delivering award-winning IT solutions, consulting and specialised digital products for over 30 years, and employ over 1,500 people across Europe and North America.
We have been a key partner of the UK Government since 2011, where we’re trusted to deliver robust, secure and scalable solutions which to date have helped over 55 million people and saved our clients hundreds of millions of pounds. From agriculture to prison reform, from healthcare to passports – Kainos delivers digital services that change people’s lives. Visit Kainos.com for more.
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